Most Frequently Asked Questions:

1. When will my package arrive?

Vibrate as One partners with global merchants and artisans in order to provide you the best prices and the most interesting products. We ship anywhere in the world so it will depend on your country of residence and not all of our merchandise ship from the same location such as Tibet, United States, China, Europe, Thailand etc... It may take anywhere from 14 - 40 days on average. This is highly dependent on the customs and import process in your country.

It may take anywhere from 14 - 40 days on average. This is highly dependent on the customs and import process in your country.

*Please note* during the November/December holiday season that these time frames may be impacted as well as LATE JANUARY/EARLY FEBRUARY due to Lunar New Year Festival. Below are the most typical time frames for your region. All days are counted in business days (M-F). 

USA: Between 10 - 30 days average

Canada: Between 20 - 30 days average

Europe: Between 20 - 40 days average

Australia: Between 20 - 40 days average

All Others: Between 30 - 60 days average

 

2. Refund / Exchange Policy

If you want a refund for any reason, please send an email to info@vibrateasone.com with your order number and the details on why you would like a refund. The item you received is broken or not as you would like? Take a photo of your item with your confirmation email in the photo and send an attached email to info@vibrateasone.com. We will send you a new one immediately! We guarantee satisfaction!

 

3. Do we work with Bloggers/Social Media Influencers/Models, etc.?

We absolutely do! If you want to potentially work with us, please send all your information including social profiles to partners@vibrateasone.com for further review and communication

 

4. Do we accept Wholesale orders?

Absolutely, please send us an email inquiry to info@vibrateasone.com with general information about yourself and business.